Important information for your use of our website.

This Privacy Policy describes how your personal information is collected, used, and shared when you visit www.duqueinsurance.com (the “Site”).

Personal information we collect

When you visit the Site, we automatically collect certain information about your device, including:

• We collect information about you to create or obtain a quote for and to service your insurance policy, whether is auto, property, home, business, life or others quote or policy. It includes your name, street and e-mail addresses, phone number, driver’s license number, Social Security number, date of birth, gender, marital status, and type of vehicle. It also includes information about other drivers. 
• We collect personal information on the Site or phone to facilitate the services offered to only to provide insurance to you. 
• Information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. 
• Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

• “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier.
• “Log files” track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information. 

How we use your personal information

In particular, we use Device Information that we collect to help us improve and optimize our Site (for example, by generating analytics about how visitors browse and interact with the Site and to assess the success of our marketing and advertising campaigns) relating to our products or services.

Sharing your personal information

We share your Personal Information with third parties to help us provide a better experience. For example, we use Google Analytics to help us understand how our visitors use the Site. 

• You can read more about how Google uses your Personal Information here: https://policies.google.com
• You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive or to otherwise protect our rights.

We will not share your Nonpublic Personal Information with other companies for their independent marketing purposes. 

We limit access to your information and use safeguards to help protect it. You may review and correct your information. 

We restrict access to your information to our employees and others whom we feel must use it to provide our products and services or otherwise run our business. We also use physical, electronic and procedural safeguards to protect your information. Phone numbers (personal information) collected for SMS consent will not be shared with third parties or affiliates for marketing purposes. 

Behavioral advertising

As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. You may opt out of targeted advertising by visiting:

• Facebook: https://www.facebook.com/ads/preferences/
• Google: https://adssettings.google.com/
• LinkedIn: https://www.linkedin.com/psettings/advertising

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal here: http://optout.aboutads.info/ 

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

User Rights

In accordance with applicable privacy laws, you have certain rights regarding your Personal Information, including:

● Access: The right to request access to the personal information we hold about you.

• Correction: The right to request the correction of any inaccurate or incomplete information.
• Deletion: The right to request the deletion of your Personal Information, subject to legal and business obligations.
• Objection and Restriction: The right to object to or request the restriction of the processing of your information.
• Portability: In certain cases, the right to receive a copy of your information in a structured and commonly used format.

To exercise any of these rights, you may contact us through the Contact Information section detailed below.

Consent and Cookie Management Options

By using our Site, you agree to the use of cookies and other tracking technologies as described in this Policy. However, you have the option to manage your preferences:

• Cookie Settings: You can adjust your browser settings to reject or delete cookies. Please note that disabling cookies may affect the functionality of the Site.
• Specific Consent: For certain uses of your Personal Information, we will request your explicit consent. You may revoke this consent at any time by contacting us.

Changes to Our Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We recommend reviewing this Policy regularly. The most recent version will always be available on our Site.

Contact Information

To review information we have about you, send a written request to Duque Insurance Services. You must describe the kind of information you want to update, review or delete and state that your request is in response to this notice. Include your full name, mailing address, and policy number (if applicable). 

If you have any questions or wish to exercise your rights regarding your Personal Information, you may contact us at:

• Email: [email protected]
• Address: 3705 W. Montrose Ave., Chicago, IL 60618

Legal Notice and Advisory

This Privacy Policy is designed to provide clear information about our privacy practices. However, due to the complexity and constant evolution of privacy laws in the United States, we recommend reviewing this policy with a specialized legal advisor to ensure compliance with all applicable regulations.

This policy was last updated on 02-28-2025.